Skybound Studios ("we", "us", "our") respects your privacy and is committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018. This policy outlines how we collect, use, and protect any information you provide when using this website.

1. Information We Collect

When you interact with our website, we may collect the following personal information:

  • Contact & Inquiry Data: Name, email address, inquiry type, project details, budget specifications, and timeline estimates submitted through our contact form.
  • Technical Data: Basic, anonymized server log information (e.g., IP address, browser type, device type) used solely for operational security and network health.

2. How We Use Your Data & Lawful Basis

We use your personal data strictly for the following purposes:

  • Responding to inquiries and providing support: Processed on the basis of your Consent when reaching out generally or seeking technical support.
  • Evaluating project proposals: Processed on the basis of taking Pre-contractual Steps at your request prior to entering a potential development agreement.
  • Delivering contracted services: Processed on the basis of Contractual Necessity if we collaborate on a project.

We do not sell, lease, or distribute your personal information to third parties for marketing purposes.

3. Third-Party Services & Data Processors

To run our platform smoothly, we share limited data with trusted service providers acting as data processors:

  • Formspree Inc.: Our contact form submissions are processed by Formspree Inc. (USA). Formspree collects form inputs and transmits them to our primary email address. Formspree complies with UK/EU GDPR standards using Standard Contractual Clauses (SCCs) for international transfers.
  • External Links & Storefronts: Our site contains links to third-party platforms including Discord, simMarket, Orbx, iniBuilds, and other external services. We do not control these platforms and encourage you to review their respective privacy policies upon leaving our site.

4. Data Retention

We retain personal data sent via contact submissions only for as long as necessary to fulfill the purpose for which it was collected:

  • General & Support Inquiries: Retained for up to 12 months after the query is resolved, unless further communication is initiated.
  • Project Proposals & Client Work: Retained for the duration of the project engagement plus standard statutory accounting and tax periods (up to 6 years).

5. Cookies & Analytics

This website is built as a static site and does not use non-essential tracking cookies or third-party marketing pixels. Any basic session or security cookies used by our hosting provider are strictly necessary for site functionality and operational security.

6. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request that we delete your personal data.
  • Right to Withdraw Consent: Withdraw consent at any time where processing relies on consent.

To exercise any of these rights, please contact us using the details below. If you believe your data is being mishandled, you also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

7. Contact

For privacy-related enquiries or to exercise your data rights, please contact:

contact@skyboundstudios.uk